Where Rooms Begin ("we", "us", "our") is committed to protecting your privacy and handling your personal data responsibly.
This Privacy Policy explains:
- What personal data we collect
- How we use it
- Who we share it with
- How we protect it
- Your rights under UK data protection laws
By using our website www.WhereRoomsBegin.com, contacting us, or purchasing our services, you agree to the terms of this Privacy Policy.
Where Rooms Begin
House of Storeys Limited (t/a Where Rooms Begin)
Company Number: 16406282
Registered Office: 86-90 Paul Street, London, England, EC2A 4NE
Email: hello@whereroomsbegin.com
Website: www.whereroomsbegin.com
We may collect and process the following personal data:
Contact Information:
- Name
- Email address
- Telephone number
- Postal address
Project Information:
- Design preferences
- Room measurements
- Images or photos you provide related to your project
Payment Information:
- Billing details (such as name and address)
- We do not store your credit/debit card details. Payments are securely processed by our third-party payment provider, Stripe.
Website Analytics:
- IP address
- Browser type
- Device information
- Pages you visit on our website
- Date and time of your visit
We use your data to:
- Communicate with you about your project
- Provide design and sourcing services
- Process payments securely
- Arrange delivery of products sourced on your behalf
- Improve our services and website performance
- Fulfill our legal and regulatory obligations
We do not sell or rent your personal data to third parties.
When you make a payment, your payment information is collected and processed securely by Stripe, our payment service provider.We do not store your full payment card details on our systems.Stripe processes your data according to its own privacy policy, which you can view here: https://stripe.com/gb/privacy
We process your personal data on the following legal bases:
- Contractual necessity: To deliver our design and sourcing services.
- Legitimate interests: To manage and grow our business.
- Legal obligation: For tax, accounting, and compliance purposes.
- Consent: For optional communications, like marketing emails (where applicable).
We may share your data with:
- Product suppliers and delivery companies (to fulfill your orders)
- Payment service providers (e.g., Stripe)
- IT service providers (for website hosting and email delivery)
- Professional advisors (e.g., accountants)
- Government authorities if legally required
We ensure all third parties handle your data securely and lawfully.
We retain your personal data only as long as necessary for:
- Project management
- Legal and tax record-keeping (typically up to 6 years)
- Resolving disputes
- Compliance with legal obligations
You have the right to:
- Access your personal data
- Request correction of incorrect or incomplete data
- Request deletion of your data (where legally allowed)
- Object to processing in certain circumstances
- Request data portability
- Withdraw consent for marketing communications at any time
To exercise these rights, email us at hello@WhereRoomsBegin.com
Our Website uses cookies for functionality and analytics.
You can manage your cookie preferences through your web browser settings.
For details, please see our Cookie Policy (available on our website).
We implement technical and organizational measures to protect your personal data.
However, please note that no method of online transmission or storage is completely secure.
If your data is transferred outside the UK, we ensure it is protected by appropriate safeguards (such as Standard Contractual Clauses).
We may update this policy from time to time. The latest version will always be posted on this page with an updated effective date.
For any privacy-related questions or to exercise your data rights, contact:
Where Rooms Begin
House of Storeys Limited (t/a Where Rooms Begin)
Company Number: 16406282
Registered Office: 86-90 Paul Street, London, England, EC2A 4NE
Email: hello@whereroomsbegin.com
Website: www.whereroomsbegin.com
You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO) at www.ico.org.uk.